Problem Solving & Decision Making Profile

By: Worldwide Center for Organizational Development
Vendor: ChurchSmart Resources
SKU: W15


Every day you face a multitude of decisions that have to be made and problems that need to be solved. These can range from simple issues through to complex matters with potentially serious consequences. Regardless of the issue there are a number of requirements that are common. These include the need to accurately identify the problem or issue, select and apply tools to generate possible solutions and make a decision and/or take action.

The ability to take these steps effectively requires seven key skills which are:

1. Critical thinking
2. Data gathering and processing
3. Tool selection
4. Lateral conceptualization
5. Weighing alternatives
6. Risk assessment
7. Perception and judgement

This competency-based self-assessment has been designed to help you understand more about your relative skills in each of these critical areas. This will help you determine what steps you could take to improve your problem solving and decision making ability.

Interpretive notes are provided for each category as well as development suggestions. A Personal Action Plan helps you determine what steps you will take to improve your problem solving and decision making skills.

Although primarily intended as a self-assessment the questions have been worded so this tool can also be used for 180 or 360-degree feedback (by purchasing extra copies of this booklet - one for each respondent).

To enhance the insights gained from this Profile and help with the development of the Personal Action Plan we have developed the 12 Page Skill Builder Booklet